Delivery & Returns Policy

• Kindly note that due to Covid-19 restrictions there might be delays in deliveries. But our team is working hard to make the deliveries on time for you.
• All deliveries will be during weekdays due to Covid-19 restrictions
• Island-wide delivery to your doorstep
• Delivery time will be from 8am - 5pm.
• Delivery charges are based on delivery location and weight of the package.
• Delivery duration (Excluding weekends until pandemic situation is sorted)

                1. Colombo 1-15 - deliver within 2 working days         
           2. Colombo near suburbs - within 2 working days
           3. Outstation delivery - within 2-4 working days

• If you have special instructions/timings for the delivery, please mention them at Step 4: Delivery Method
• Payment methods :  Cash on delivery (COD) / Bank Transfer/ Credit, Debit or Amex card payments via PayHere
• All our orders are delivered through a courier company that we have partnered up with. 
• If a package is damaged or open, please contact us immediately before accepting it. We will contact our courier partner and arrange a replacement package at earliest.
• Cost of return packages should be bared by the customer unless the package is damaged, wrong items received, missing items from the order.
  
  

Feel free to contact us anytime for further clarifications - 0711 874 774 / info@everhealthy.lk